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Topics
How to tag your trip
On-Time Pickup Guarantee Voucher for GoRide and GoCar trip
What is an Individual business profile?
How to download your trip report
I can’t link my Gojek account to my company’s GoCorp account
How to edit and delete your individual business profile
I left my item
GoCar Service Area
How to order GoCar
Driver asked for more payment
How do I edit my destination?
How to give rating and tip to driver
Order for someone in a different location
How to order GoCar (L)
How to use LinkAja to pay my order
Driver's vehicle is uncomfortable
I can't use LinkAja to pay order
Driver drove unsafely
Driver is different from the app
I forgot to pay my order to the driver
I paid twice for the same order
Driver was Impolite
I was harassed by the driver
Driver didn't pick up but has completed my order
Safe Trip Kit feature
How to pay order with credit/debit card
Multidestination feature
I was charged for Location fee
On-Trip Report Feature
Driver can’t locate my pick up point
Dynamic pricing for transport services
How to cancel my order
I can't find a driver
Drive safely with GoCar
Chat or call the driver after the order completed
How to redeem promo code
What is pending payment?
How do I pay pending payment?
Edit payment feature
Edit pick up location feature
Saved Addresses Feature in transport services
I can’t use Jago to pay my order
Create multiple orders at the same time
How to manage your payment method
How to use GoPay for Gojek services
Phone Number Masking feature
Can’t pay with credit/debit card
I can’t add my credit/debit card
Secure debit/credit card if you lost your phone
How to claim Safe Trip+
GoRide & GoCar SafeTrip+ insurance
GoCar SafeTrip Basic Insurance
Schedule a ride feature
GoBluebird and GoCar differences
How to use Jago Pocket to pay my order
Share Location Feature
How to contact my driver
How to get and download order history
I haven’t received my voucher
About Carbon Offset
Can't redeem promo code
I was charged for a Platform fee
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