Features and app

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How do ratings work?
How do ratings work?

Ratings and feedback are helpful in maintaining enjoyable, safe rides for all involved. Each customer can rate their driver and provide feedback after a completed order.


Your rating is based on an average of the number of post-order stars customers have given you (1 to 5 stars) from your last 150 rated orders, or from the total number of rated orders you've taken if less than 150.

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Accident and safety
Features and app
In-Vehicle Recording Devices (IVRDs)
GoalBetter: Healthcare
Driver Code of Conduct
Order experience
GoalBetter: Fuel rebates
Incentives, Performance and Earnings
Account and Vehicle
GoCar
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Fares and Charges
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