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Join GO-JEK now and feel the benefits for you.

Driver

Bergabunglah menjadi driver GO-JEK dan dapatkan jam kerja fleksibel dan pendapatan yang dapat Anda atur sendiri.

Bisnis

Daftarkan bisnis Anda di GO-JEK dan kenalkan bisnis Anda kepada jutaan pengguna kami.

Talent

Bergabunglah menjadi Mitra GO-JEK dan jadikan kesempatan ini untuk meningkatkan kemampuan dan pencapaian Anda.

Have a question?

GO-CAR

Join As Our GO-CAR Partner

By providing the speed and ease of ordering, flexible destination, and most importantly, safety and comfort, GO-CAR is the solution. Flexible work time gives you the freedom to determine your working hours. Get the maximum revenue in with the order that you completed.

 

Who are allowed to register for GO-CAR?

Only individual car owners with valid documents (KTP, SIM, SKCK and STNK) are allowed to register for GO-CAR.

 

Can I use a rental car to drive and sign up?

No, you can only use your own car.

 

Is there a registration fee for GO-CAR?

No, there’s no registration fee for GO-CAR.

 

What are the requirements to sign up as a GO-CAR Driver?

You should meet the following requirements to become a GO-CAR Driver:

  • You must meet certain age (17 years old - 60 years old)
  • SKCK (Surat Keterangan Catatan Kepolisian), KTP (if not e-KTP), SIM (Surat Izin Mengemudi), and STNK (Surat Tanda Nomor Kendaraan) should not be expired
  • Vehicle year should be 2012 onwards
  • You must have a valid bank account
  • You must have an all-risk insurance

 

What are the steps to sign up for GO-CAR?

Signing up to drive with GO-CAR is easy. You'll get started by sharing some information about yourself and the vehicle details you'd like to drive on the GO-CAR platform. Sign up here. You can also check the status of your application in that website whenever you want.

Once you have filled in the info and uploaded documents then we would need to review your:

  • SIM
  • STNK
  • SKCK
  • KTP
  • Additional info (see details below)

Once we've checked and approved your required documents, you can download the app and can go online to start driving.

 

What details or documents do I need to submit?

Currently, you need to submit the following documents to register:

  • Personal phone number - Please use a valid phone number
  • Emergency contact - Please use a valid phone number
  • Home address
  • Area
  • Bank account number
  • Name on bank account - Name must be exactly the same as printed on the saving account book
  • Bank code
  • Driver’s photo
  • SKCK
  • SIM
  • KTP
  • STNK

What driver’s information in the form of images are required?

The following are the required driver’s information image uploads:

  1. Driver’s Photo - you must be facing forward, with your face clearly visible and not covered by hat, sun glasses, etc. The photo should not be taken from any ID such as KTP or SIM.
  2. KTP Original (not a copy) - front side contains owner details
  3. SIM Original (not a copy) - front side contains owner details
  4. SKCK Original (not a copy)- not expired
  5. STNK Original (not a copy) - front side; the grey color side, which contains vehicle data and validation. Not the side with tax receipt.


Is there a limit to file type and size of the uploads?

Image size are limited to maximum size of 5 MB. The file type should be .jpeg, .jpg, .gif, .tiff, .bmp or .png

 

I have a Rekpon account, can I register for GO-CAR?

No, a bank account is required to become a GO-CAR Driver

 

Can I edit or update my driver’s information?

Once submitted, the driver’s information can not be edited.

 

When will my account be active?

Once your application is submitted, it generally takes 1-5 working days for review. Before submitting the application please keep the following in mind:

  • Documents are not expired. Expired documents will be rejected and extend your wait time as you need to resubmit the documents
  • Uploaded documents should be clear and visible. Your name on these documents must match the name you use to sign up for your GO-CAR account
  • All the fields in the document should be clearly visible in the uploaded document. Avoid using camera flash while taking picture of document
  • Check that all 4 corners of your documents are visible in the uploaded photos.

 

Can I change my e-mail address after registration?

The e-mail address that you submit at the time of registration would be used to login to the driver app. Please register with an e-mail address that you use regularly.

 

Can I change my phone number after registration?

Phone number is allowed to be changed after you’ve become a GO-CAR Driver. Driver should come to the nearest GO-JEK operational office to change the phone number.

 

Is it mandatory to sign up with a referral code?

Referrer code is an optional field. However if you are referred by a GO-CAR Driver then it is advisable to use the referrer code.

 

What do I do if I signed up to drive in wrong city?

This detail can be edited later by going to the nearest GO-JEK operational office

 

How will I be paid?

All your money would be in your GO-PAY account. When you make a withdrawal request, your money would be transferred to your bank account within 24 hours.

 

How can I view my earnings?

You can view your earnings in your your driver app

 

How do I resolve any other query?

You can write us at gocardriversupport@go-jek.com or visit the nearest GO-JEK operational office at any time.

How to Make Booking on GO-CAR?

Use GO-CAR to get you around and ride comfortably with a maximum distance of 75 km. You can also make multiple orders at a time.

In GO-CAR, you can't choose the type of the car, and you might also get a Blue Bird taxi. You will get a pop-up notification when you get a Blue Bird taxi for your ride.

Please keep in mind that for GO-CAR and Blue Bird taxi, the number of passengers is limited to only 4 (four) people.

By upgrading to the latest version of GO-JEK app, you can communicate with GO-CAR Driver easily through the in-app chat feature. Below are the steps of using GO-CAR:

1. Choose GO-CAR in main menu

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2.You can set your drop-off location by:

a. Choosing the suggested location

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b. Typing on the search bar or selecting the location via map and moving the pin around

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3. You can confirm your destination location by clicking the ‘Confirm Destination’ button. After that, you can choose your pick-up location. Just click on the pick-up location, then choose your pick-up location

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4. If you choose public places like mall, airport, or office building as your pick-up location, you can pick one of the suggested pick-up points as the picture below

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5. You can also help our Driver to easily find you by adding a note that will be shown after you choose your pick-up location

6. Select your preferred payment method (GO-PAY or cash). If you have an active GO-CAR voucher, your fare will automatically be deducted according to your voucher value

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7. Select 'Order GO-CAR' to make a reservation

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8. If you couldn’t find the nearest Driver from your pick-up location, a notification will appear and you can retry to find Driver by click ‘Retry Order’

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9. When you get a Driver, you can see their location and contact them through call or in-app chat

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10. If you want to cancel your order, click the ‘Cancel Order’ button and click ‘Yes’ on the verification message

After using GO-CAR service, you will get a pop-up message to rate your Driver. You will also have your GO-CAR receipt sent to your e-mail at the end of the trip. You just have to make sure that your e-mail address is already verified. To verify your e-mail, please go to 'My Account'

 

If you don't get the receipt after using GO-CAR service, you can get it from your order history. Here's how:

  1. Select your desired order history
  2. Click 'E-mail Receipt'

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  1. Your receipt will be sent to your e-mail

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How Are Fares Calculated on GO-CAR?

The maximum distance for GO-CAR is 75 km. Below are the fares:

Tarif_GO-CAR_Update_13_Mei_2018.xlsx_-_ENGLISH-1__2_.jpg 

Surge Pricing for Jakarta, Bandung, Yogyakarta, Palembang, Medan, Semarang (including Ungaran), Manado, Bali (including Gianyar and Tabanan), Balikpapan, Surabaya, Makassar, Solo, Samarinda, Malang, Bandar Lampung, Serang, Padang, Sukabumi, Pematangsiantar, Pekanbaru, Tegal, Jambi, Pontianak and Batam

The fares are dynamic and depends on demand and may change at any time with no specific hours or areas

 

GO-PAY Discount

Jabodetabek
0-13 km = discount Rp2.000
More than 13 km = discount Rp5.000

Bandung
0-9 km = discount Rp2.000
More than 9 km = discount Rp5.000

Surabaya
0-12 km = discount Rp2.000
More than 12 km = discount Rp5.000

Medan and Manado
0-7 km = discount Rp2.000
More than 7 km = discount Rp5.000

Purwokerto, Pasuruan, Sumedang, Karawang, Jember, Banyuwangi, Purwakarta, Cilacap, Mojokerto, Magelang, Belitung, Pematangsiantar, Kediri, and Pekalongan
Discount 15% with a maximum discount of Rp10.000

Mataram, Batam, Palembang, Yogyakarta, Semarang, Malang, Jambi, Padang, Sukabumi, Pekanbaru, Lampung, Solo, Serang, Cirebon, Tasikmalaya, Salatiga, Tegal, Garut, Madura, Probolinggo, Bukittinggi, Gresik, Sidoarjo, Makassar, Banjarmasin,Pontianak, Madiun, Banda Aceh, Samarinda, Balikpapan, and Bali
Discount 20% with a maximum discount of Rp10.000

 

GO-PAY discount is not applicable in Subang, Padang Sidempuan, Metro, Pangkal Pinang, Tanjung Pinang, Duri, Sabang, Kudus, Kebumen, Tomohon, Bitung, Gorontalo, and Palu

 

Other Terms and Conditions:

  • Either you get a GO-CAR or Blue Bird taxi, you only have to pay according to the fares on your GO-JEK app
  • Toll fee is paid by Customer

*Prices may change without prior notice

Which City GO-CAR are Available?

Currently, GO-CAR is available in:

  1. Jabodetabek
  2. Bandung
  3. Bali
  4. Surabaya
  5. Makassar
  6. Palembang
  7. Medan
  8. Balikpapan
  9. Yogyakarta
  10. Semarang
  11. Manado
  12. Solo
  13. Samarinda
  14. Malang
  15. Batam
  16. Sukabumi
  17. Pekanbaru
  18. Banjarmasin
  19. Mataram
  20. Jambi
  21. Sidoarjo
  22. Gresik
  23. Magelang
  24. Lampung
  25. Pontianak
  26. Padang
  27. Serang
  28. Cirebon
  29. Pematangsiantar
  30. Tasikmalaya
  31. Purwokerto
  32. Madiun
  33. Salatiga
  34. Kediri
  35. Tegal
  36. Karawang
  37. Jember
  38. Pasuruan
  39. Mojokerto
  40. Banda Aceh
  41. Pekalongan
  42. Bukittinggi
  43. Cilacap
  44. Sumedang
  45. Garut
  46. Belitung
  47. Madura
  48. Probolinggo
  49. Purwakarta
  50. Banyuwangi