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Can I cancel my Subscription package?
Can I cancel my Subscription package?

No hassle. Cancel anytime for free. 

However, please keep in mind that refunds do not apply when you cancel the subscription package that you have bought. 

And no matter when you cancel, enjoy the benefits till the end of your billing cycle. 

To cancel the subscription, please follow these steps:

  • Open the Gojek application, then click Promos → Subscriptions
  • Click on the subscription package that you want to cancel
  • On the subscription details page, scroll down and tap on Cancel subscription button (on Gojek app v485 or older) or Cancel auto-renewal button (on Gojek app v4.86 or newer)
  • Follow the instruction